Frequently Asked Questions

What will My Insurance Cover?

In KY if you have comprehensive insurance you have a zero deductible for any broken glass in your car. This includes rock chips or cracked/shattered windows. If you have insurance outside of KY then you may have coverage but your deductible may be more than the cash price to fix your window. We can help you figure this out.

My insurance told me who I can use.

FALSE. Your insurance does not get to tell you what shop you have to use. If you called your claim in it was likely a large national glass company that answered the phone and they will attempt to sway you in their direction. All you need to give them is our phone number or let us help you set your claim up. This will allow us to give you the local customer service you deserve in a timely friendly manor.

Can you fix a crack?

We use a state of the art repair system that puts your glass under vacuum pressure and injects a resin. This being said we do not repair large cracks, impacts within 3” of the edge of your window or glass with 3 or more impact marks. This is for the safety of the driver and to reduce the risk of repair failure.

We have mobile services as well as a full service shop. Our vans are set up to do every part of your job anywhere you park your car. We just ask that we can open both doors and you have permission to have this done (some businesses do not allow work to be done in their parking lots)